Contact

Most questions about fast boats should be answered on the sub pages of the Gili Fast Boat tab above. If not, please have a quick look at our How to Book page. If you still can't find an answer to your question please consult our FAQ page. With any remaining queries, you can contact us by email at [email protected]

Existing Bookings: If you already have a booking please note that the boat company contact details are on your etickets, please contact them directly if its less than 48 hours before travel, for date changes, cancellations and hotel pickups.

For LAST MINUTE bookings (less than 24hrs before departure), please note the only services we can offer are the 13:00 next day crossings from Padang Bai with our partners Eka Jaya and Wahana. Please contact us via email providing full passenger names and nationalities and where you are currently staying in Bali. We will do our best to get you seats, but note it's not guarunteed to be available at such short notice. Always best to book further in advance. For last minute tickets, you will need to be able to pay online via a link we will send. Tickets cannot be issued until payment has been made.

For other inquiries you can also contact us by email, make sure you give your name and booking reference (if applicable). Please also be aware of the time zone differences, we will do our best to respond to all emails within 24 hours.  Thank you.

Company Headquarters
The Netherlands
time zone: GMT +1

General Enquiries: +31 (0)552020015
Office hours are Mon - Fri 09:30 - 17:00 CET (6-7hrs behind Bali)

Postal Address:

Zwarte Kijkerweg 25
Apeldoorn 7313 GC
The Netherlands